Geographically distributed government and industrial organizations are being faced with an increasingly complex set of problems related to multi-media information flow between distributed functions, heterogeneous hardware and software environments, and unsophisticated (in terms of modern information system technology) user cultures. As we enter the decade of the nineties, the integrated answer to this set of problems is being identified as the Enterprise Solution.. While many of the recent technology advances in multi-media hardware and software address the technical aspects of the enterprise solution, significant progress has not been realized in the area of transferring that emerging technology to the user environment. This paper will address the issues related to the technology transfer process as well as the education and evolution of the user culture. It will also show how the MIS manager can play a significant role in both the technology transfer and culture change process.
Michael J. Wiskerchen,
"Multimedia Information Flow and the Enterprise MIS Manager", Proc. SPIE 1179, Fiber Networking and Telecommunications, (15 January 1990); doi: 10.1117/12.963440; https://doi.org/10.1117/12.963440