The focus of the paper is on resource engineering for supporting Service Level Agreements (SLAs) in IP networks. SLA at both link level and application level are considered. Using an object-oriented simulation model a case study is presented for client-server interactions generated by mixed traffic conditions in a Frame Relay (FR) WAN. Performance issues of Short Range Dependence and Long Range Dependence traffic under different resource control regimes are compared. The results show that major portion of the end-to- end delay comes from the queueing delay at the WAN ingress points, which is due to the significant bandwidth differences that may exist between LAN and WAN link layers. The results also highlight the role TCP window size and FR PVC control mechanisms play in the provision of delay performance for Internet services.