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Lessons learned from three years of queue-based flexible observing on the James Clerk Maxwell Telescope
Twelve years of planning and scheduling the Hubble Space Telescope: process improvements and the related observing efficiency gains
Observatory verification: principles and lessons learned in commissioning the Hubble Observatory following shuttle servicing
Optimizing the efficiency of command load inspection for the Advanced CCD Imaging Spectrometer (ACIS) on the Chandra X-ray Telescope
Petabyte data hierarchy supporting real-time feedback to the observation by Subaru Telescope: STN-II
Sharing code and support between heterogeneous telescopes: the UKIRT and JCMT joint software projects