8 July 2002 Providing emergency services in Internet telephony
Author Affiliations +
Proceedings Volume 4868, Scalability and Traffic Control in IP Networks II; (2002) https://doi.org/10.1117/12.475276
Event: ITCom 2002: The Convergence of Information Technologies and Communications, 2002, Boston, MA, United States
Assisting during emergencies is one of the important functions of the telephone system. Emergency communications has three components: summoning help during emergencies, coordinating emergency response and notifying citizens and public officials of local emergencies. As we transition to an Internet-based telecommunications system, these functions need to be provided, but there is also an opportunity to add new functionality and improve scalability and robustness. We discuss three aspects of Internet-based communications related to emergencies: First, we describe how Internet telephony can be used to provide emergency call (``911'' or ``112'') services. Secondly, Internet telephony needs to be enhanced to allow prioritized access to communications resources during emergency-induced network congestion. Finally, Internet event notification can be a valuable new mechanism to alert communities to pending or on-going emergencies such as hurricanes or chemical spills.
© (2002) COPYRIGHT Society of Photo-Optical Instrumentation Engineers (SPIE). Downloading of the abstract is permitted for personal use only.
Henning G. Schulzrinne, Henning G. Schulzrinne, Knarig Arabshian, Knarig Arabshian, } "Providing emergency services in Internet telephony", Proc. SPIE 4868, Scalability and Traffic Control in IP Networks II, (8 July 2002); doi: 10.1117/12.475276; https://doi.org/10.1117/12.475276


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