Doss - An Expert System For Large Scale Design

Powell J. Whalen; Theodore F. Skowronski

doi:10.1117/12.964113

26 March 1986 Doss - An Expert System For Large Scale Design

Powell J. Whalen, Theodore F. Skowronski

Proceedings Volume 0635, Applications of Artificial Intelligence III; (1986) https://doi.org/10.1117/12.964113
Event: 1986 Technical Symposium Southeast, 1986, Orlando, United States

Abstract

The Delivery Operations Support System (DOSS) is the automated provisioning system used by AT&T-IS to order, configure, schedule, and track the daily activity associated with providing business customers with telecommunications equipment. At the core of this computer complex, is a custom designed expert system providing optimum communication and data processing system arrangements for equipment assemblies of over 15,000 independent parts. Each arrangement is tailor engineered to match customer needs as specified by salesperson input. The key elements of this computer application were researched, tested, and developed at AT&T-Bell Labs and AT&T-IS Labs over the past 4 years. The administration of the product knowledge base of rules, facts, and user input was moved from computer programmers to product specialists over 2 years ago. The load of the product design sub-system of DOSS is currently running at over 1,000 engineered systems per day. The resultant order accuracy to manufacturing, compensation, and scheduling is estimated as falling in the range of 99% to 95% perfect designs.

Citation Download Citation

Powell J. Whalen and Theodore F. Skowronski "Doss - An Expert System For Large Scale Design", Proc. SPIE 0635, Applications of Artificial Intelligence III, (26 March 1986); https://doi.org/10.1117/12.964113

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