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29 January 2007 Measuring user experience in digital gaming: theoretical and methodological issues
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Abstract
There are innumerable concepts, terms and definitions for user experience. Few of them have a solid empirical foundation. In trying to understand user experience in interactive technologies such as computer games and virtual environments, reliable and valid concepts are needed for measuring relevant user reactions and experiences. Here we present our approach to create both theoretically and methodologically sound methods for quantification of the rich user experience in different digital environments. Our approach is based on the idea that the experience received from a content presented with a specific technology is always a result of a complex psychological interpretation process, which components should be understood. The main aim of our approach is to grasp the complex and multivariate nature of the experience and make it measurable. We will present our two basic measurement frameworks, which have been developed and tested in large data set (n=2182). The 15 measurement scales extracted from these models are applied to digital gaming with a head-mounted display and a table-top display. The results show how it is possible to map between experience, technology variables and the background of the user (e.g., gender). This approach can help to optimize, for example, the contents for specific viewing devices or viewing situations.
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Jari Takatalo, Jukka Häkkinen, Jyrki Kaistinen, and Göte Nyman "Measuring user experience in digital gaming: theoretical and methodological issues", Proc. SPIE 6494, Image Quality and System Performance IV, 649402 (29 January 2007); doi: 10.1117/12.698486; https://doi.org/10.1117/12.698486
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