ESO's User Portal: lessons learned

A. M. Chavan; L. E. Tacconi-Garman; M. Peron; F. Sogni; D. Dorigo; P. Nass; N. Fourniol; D. Sforna; K. Haggouchi; M. Dolensky

doi:10.1117/12.789348

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12 July 2008 ESO's User Portal: lessons learned

A. M. Chavan; L. E. Tacconi-Garman; M. Peron; F. Sogni; D. Dorigo; P. Nass; N. Fourniol; D. Sforna; K. Haggouchi; M. Dolensky

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Proceedings Volume 7016, Observatory Operations: Strategies, Processes, and Systems II; 701610 (2008) https://doi.org/10.1117/12.789348
Event: SPIE Astronomical Telescopes + Instrumentation, 2008, Marseille, France

Abstract

ESO introduced a User Portal for its scientific services in November 2007. Registered users have a central entry point for the Observatory's offerings, the extent of which depends on the users' roles - see [1]. The project faced and overcame a number of challenging hurdles between inception and deployment, and ESO learned a number of useful lessons along the way. The most significant challenges were not only technical in nature; organization and coordination issues took a significant toll as well. We also indicate the project's roadmap for the future.

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A. M. Chavan, L. E. Tacconi-Garman, M. Peron, F. Sogni, D. Dorigo, P. Nass, N. Fourniol, D. Sforna, K. Haggouchi, and M. Dolensky "ESO's User Portal: lessons learned", Proc. SPIE 7016, Observatory Operations: Strategies, Processes, and Systems II, 701610 (12 July 2008); https://doi.org/10.1117/12.789348