The execution of scientific observations in service observing mode requires an efficient transfer of information
about project setup and observing procedures from the PI to the actual observer. At the APEX telescope,
we have implemented an efficient, web-based system to manage the service observing of astronomical projects.
This system includes the submission of relevant project information through a web form, the monitoring of the
observing progress through collaboration tools, and the data handling and archiving. In this paper I give an
overview over how service observing is managed and performed at APEX. I explain the implementation of the
project submission facility, the information flow from submission to observation, and the various components
involved. I conclude highlighting the advantages of this system.
Michael Dumke, Michael Dumke,
"Service observing management at the APEX telescope", Proc. SPIE 7016, Observatory Operations: Strategies, Processes, and Systems II, 70161R (12 July 2008); doi: 10.1117/12.789547; https://doi.org/10.1117/12.789547