Communications is an expert intensive discipline. The application of expert systems for maintenance of large and complex networks, mainly as an aid in trouble shooting, can simplify the task of network management. The important steps involved in troubleshooting are fault detection, fault reporting, fault interpretation and fault isolation. At present, Network Maintenance Facilities are capable of detecting and reporting the faults to network personnel. Fault interpretation refers to the next step in the process, which involves coming up with reasons for the failure. Fault interpretation can be characterized in two ways. First, it involves such a diversity of facts that it is difficult to predict. Secondly, it embodies a wealth of knowledge in the form of network management personnel. The application of expert systems in these interpretive tasks is an important step towards automation of network maintenance. In this paper, INDEX (Intelligent Network Diagnosis Expediter), a rule based production system for computer network alarm interpretation is described. It acts as an intelligent filter for people analyzing network alarms. INDEX analyzes the alarms in the network and identifies proper maintenance action to be taken.The important feature of this production system is that it is data driven. Working memory is the principal data repository of production systems and its contents represent the current state of the problem. Control is based upon which productions match the constantly changing working memory elements. Implementation of the prototype is in OPS83. Major issues in rule based system development such as rule base organization, implementation and efficiency are discussed.