8 August 2016 Quality initiative at ESO
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Abstract
An initiative is under way at ESO Headquarters to optimise operations, in particular in the engineering, technical and associated management areas. A systematic approach to strengthen the operating processes is in preparation, starting with a mapping of the extensive existing process network. Processes identified as sufficiently important and complex to merit an in-depth analysis will be properly specified and their implementation optimised to strike a sensible balance between organisational overhead (documentation) and efficiency. By applying methods and tools tried and tested in industry we expect to achieve a more unified approach to address recurrent tasks. This will enable staff to concentrate more on new challenges and improvement and avoid spending effort on issues already resolved in the past.
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Gero Rupprecht, Gero Rupprecht, Robin Arsenault, Robin Arsenault, Reinhard Hanuschik, Reinhard Hanuschik, Maximilian Kraus, Maximilian Kraus, Paola Sivera, Paola Sivera, Arnout Tromp, Arnout Tromp, Gianluca Verzichelli, Gianluca Verzichelli, } "Quality initiative at ESO", Proc. SPIE 9911, Modeling, Systems Engineering, and Project Management for Astronomy VI, 991126 (8 August 2016); doi: 10.1117/12.2232719; https://doi.org/10.1117/12.2232719
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